Telecom | Project spotlight

From fragmented to functional

Managing over 1,500 route miles across multiple US states, a wholesale dark fiber provider faced critical challenges with their extensive network infrastructure. Their existing systems—two disparate platforms, OSPInsight and CrescentLink—fell short in meeting operational needs.

The issues included:

  • Inefficiencies caused by maintaining separate management systems across the business

  • Lack of visibility creating silos between teams and data sources

  • Inconsistent data leading to operational frustrations and delays

  • Absence of a unified platform to serve as a single source of truth for all fiber plant data

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Company: Leading dark fiber provider

Industry: Telecom

Location: United States

Products used: 3-GIS | Web

Key challenge: Fragmented systems and inconsistent fiber data 

Key outcome: Unified system of record and scalable network operations 

Requirements

To effectively manage their multi-state fiber network, the company sought a comprehensive system capable of:

  • Supporting activities across planning, design, engineering, construction, and asset management

  • Consolidating all fiber network data into a unified platform for seamless collaboration and operational efficiency

  • Facilitating future integrations to adapt to evolving business needs.

The decision and implementation

The company launched an RFP process to identify the best solution to address their challenges. The criteria for selection included system scalability, ease of integration, and the ability to serve as the organization’s system of record.

After a rigorous evaluation, 3-GIS stood out as the preferred choice—3-GIS | Web for its powerful capabilities and the team for their demonstrated expertise in efficient fiber network design and management. The decision marked a pivotal step in the company’s journey toward streamlined operations.

Along with the new system, 3-GIS is providing end-to-end implementation services to ensure a seamless, cost-effective transition. This solution will streamline current processes while also creating a solid foundation for future integrations, enabling the company to scale and adapt with ease.

The project scope includes:

System implementation: Configuring 3-GIS | Web to align with operational and technical needs

Data migration: Seamlessly consolidating data from OSPInsight and CrescentLink into 3-GIS | Web.

Why they chose 3-GIS

  • Increased operational efficiency
  • Greater visibility throughout the organization
  • Scalability
  • Signal management

Ready to consolidate?

Build from one fiber record

Replace fragmented systems with a unified network management environment built for cleaner data, greater visibility, and scalable fiber operations. 

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