Resource library
Explore telecom and utility management resources
Find practical resources from 3-GIS to learn more about telecom and utility network management. Discover guides, webinars, videos, customer stories, product information, and educational content built to empower the teams planning, building, managing, and maintaining complex infrastructure networks.
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Telecom
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Product spec sheet
3-GIS | Web
JULY 9, 2026
3-GIS | Web brings telecom network data, GIS editing, signal tracing, project tracking, and enterprise collaboration together in one browser-based system.
Telecom
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Product spec sheet
3-GIS | Web: Enterprise APIs
JULY 2, 2026
3-GIS | Web APIs connect telecom network data with the systems and workflows teams rely on, improving interoperability, data transfer, and operational efficiency.
Telecom
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Product spec sheet
3-GIS | Web: Copper modeling
JULY 2, 2026
3-GIS | Web supports copper and fiber network management in one system, giving teams a clearer view of assets, connectivity, and network changes.
Telecom
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Product spec sheet
3-GIS | Web: Live deployment
JULY 2, 2026
3-GIS | Live, the SaaS offering of 3-GIS | Web, gives teams secure cloud access with managed hosting, updates, backups, and support.
Telecom
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Product spec sheet
3-GIS | Mobile
JULY 9, 2026
3-GIS | Mobile gives field teams access to telecom network data from iOS and Android devices, supporting redlines, inspections, outage tracing, and field updates.
Telecom
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Product spec sheet
3-GIS | Prospector
JULY 6, 2026
3-GIS | Prospector uses rules-based modeling to generate prescribed fiber routes, estimate costs, compare alternatives, and identify revenue opportunities faster.
Telecom
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Product spec sheet
3-GIS | Diagramming
JULY 6, 2026
3-GIS | Diagramming turns network data into configurable visual outputs, helping teams isolate details, understand connectivity, and communicate network changes more clearly.
Telecom
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Product spec sheet
3-GIS | Admin
JULY 2, 2026
3-GIS | Admin gives system administrators control over roles, permissions, configurations, and network data rules across the 3-GIS telecom product suite.
Utilities
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Product spec sheet
3-GIS | SPANS
JULY 9, 2026
3-GIS | SPANS organizes joint use management with tools for permits, agreements, pole attachments, project records, compliance, and inter-company communication.
Utilities
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Product spec sheet
3-GIS | MIMS
JULY 9, 2026
3-GIS | MIMS brings mobile GIS to utility field work, supporting real-time GIS access, inspections, outage response, switch orders, vegetation management, and field updates.
Utilities
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Product spec sheet
3-GIS | Productivity
JULY 9, 2026
3-GIS | Productivity simplifies Utility Network editing, analysis, tracing, subnetwork management, and commissioning with guided tasks and automated error checking.
Utilities
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Product spec sheet
3-GIS | Lifecycle
JULY 2, 2026
3-GIS | Lifecycle manages utility asset records from installation through retirement, supporting data quality, lifecycle tracking, inspections, and operational planning.
Telecom
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Case study
Eniig
JULY 17, 2019
Disconnected systems made it harder for Eniig to manage fiber network growth. A unified GIS-based approach helped create cleaner records and a stronger foundation for service delivery.
Telecom
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Case study
FiberLight
AUGUST 4, 2020
As FiberLight’s network expanded, a stronger GIS-based approach helped teams manage fiber records, understand service availability, and turn network data into revenue insight.
Telecom
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Case study
Oman Broadband
JANUARY 22, 2025
Oman Broadband brought national fiber rollout into sharper focus with a centralized GIS-based system for managing network data, coordinating teams, and supporting service delivery.
Telecom
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Customer spotlight
DANC
NOVEMBER 16, 2025
The Development Authority of the North Country (DANC) needed a system to support the growth of its open-access telecom network while streamlining recordkeeping and preparing for a full GIS modernization across all services.
Telecom
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Customer spotlight
Durham OneNet
OCTOBER 13, 2025
Durham OneNet, a dark fiber provider leading broadband development in the Region of Durham, needed a system that could support their lean operations while tracking a growing 700-km open-access fiber backbone.
Telecom
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Customer spotlight
Emerald Broadband
DECEMBER 19, 2023
As a rapidly expanding public benefit internet provider, Emerald Broadband required a configurable and accessible network asset management system to deliver fiber service to underserved communities across Lane County, Oregon.
Telecom
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Customer spotlight
Fingrid
NOVEMBER 26, 2025
As operational demands grew, Fingrid Oyj found its legacy system couldn’t deliver the flexibility or security needed for managing a nationwide fiber network. Strict on-premises requirements added further constraints, making it increasingly difficult to document and control the fiber infrastructure powering Finland’s electricity grid.
Telecom
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Customer spotlight
GasLINE
MARCH 24, 2023
With increasing demand, growing infrastructure, and a commitment to quality and reliability, GasLINE requires a solution which supports eliminating inefficiencies in workflow continuity, mitigating the high risk of errors due to manual interfaces, and resolving deficient data transparency to stakeholders.
Telecom
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Customer spotlight
G.Network
MARCH 6, 2024
With major plans to expand its network further across London, G.Network required a clear and consolidate view of its data to enable teams to work more efficiently and reduce manual processes.
Telecom
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Customer spotlight
Orange Jordan
JUNE 19, 2025
Orange Jordan, a leading telecommunications provider in Jordan, offers a wide range of digital and connectivity services to individuals, businesses, and government entities. Faced with the limitations of an aging physical network inventory, they needed a scalable solution to support evolving operational demands.
Telecom
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Customer spotlight
Tbaytel
JUNE 23, 2025
Tbaytel, the largest municipally owned telecom provider in Canada, needed a more integrated approach to manage their growing fiber network. Relying on outdated tools like limited ENE usage and separate CAD systems created inefficiencies and increased risk.
Telecom
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Customer spotlight
National Network Operator
MARCH 12, 2026
A leading North American network operator preparing for a major merger needed a faster, more reliable way to understand and manage its network. With millions of assets and decades of records tied to a legacy system, the team turned to 3-GIS to rapidly establish a cloud-based digital twin and unified system of record.
Telecom
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Customer spotlight
TDC NET
SEPTEMBER 23, 2024
Denmark’s premier telecom operator, TDC NET, needed a way to improve efficiency and accelerate network deployment as it expanded its fibre infrastructure to support continued growth and maintenance.
Telecom
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Product spotlight
Dark fiber provider
DECEMBER 3, 2024
A wholesale dark fiber provider managing over 1,500 route miles needed to consolidate fragmented systems, improve visibility, and create a stronger foundation for future integrations.
Telecom
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Product spotlight
Major U.S. utility
MAY 25, 2023
A major utility needed to migrate decades of asset data into a GIS environment built for cleaner records, stronger analysis, and more reliable utility network operations.
Telecom
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Product spotlight
Technology giant
FEBRUARY 26, 2025
A global fiber infrastructure provider needed to replace fragmented network systems with a scalable GIS foundation for cleaner data, better visibility, and more consistent operations.
Utilities
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eBook
How to avoid inspection failures in utility operations
MARCH 17, 2026
Utility inspections break down when field teams are working from incomplete or unreliable data. This guide walks through ways to reduce inspection failures before they reach the field.
Utilities
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eBook
The top 4 must-haves for Utility Network extensions
JANUARY 29, 2026
Extending the Esri Utility Network takes more than custom code. This guide outlines key requirements for building extensions that protect data quality, performance, and long-term usability.
Telecom
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eBook
How a Tier 1 communications service provider accelerated deployment by 10x
NOVEMBER 21, 2024
Fiber deployment moves faster when network data moves with it. This eBook looks at how one Tier 1 CSP reduced delays, connected teams, and accelerated deployment by 10x.
Telecom
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eBook
Is versioning the best option?
MAY 6, 2025
Versioning is not the right answer for every GIS workflow. This eBook looks at where versioning fits, where it creates friction, and what teams should consider before committing.
Telecom
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eBook
The impactful role of data migration in telecom
SEPTEMBER 26, 2023
Telecom data migration is not just a system move. This eBook looks at how cleaner records, stronger planning, and better governance can shape network operations long after migration.
Telecom
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eBook
Modernizing your fiber network management strategy
MARCH 6, 2024
Legacy network management systems can limit the workflows operators need next. This eBook walks through what to consider when moving from ENE to a more flexible GIS-based environment.
Telecom
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eBook
State of fiber management 2024-2025
JANUARY 14, 2025
This 2024–2025 industry report looks at how fiber management is changing as operators work to build faster, improve data quality, and connect network information across teams and systems.
Telecom
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Webinar
What's new in 3-GIS | Web: Lio 1 release overview
JUNE 11, 2026
The Lio 1 release of 3-GIS | Web introduces updates designed to make everyday tasks clearer, more intuitive, and easier to navigate, from the interface and map tools to connectivity workflows, signal tracing, and field inspection activity. Join the 3-GIS product team for a walkthrough.
Utilities
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Webinar
Turning inspections into action: Closing the gap between documentation and repair
MAY 13, 2026
Even when defects are recorded and reports filed, repairs can still fall through the cracks, turning preventable failures into emergency calls. In this session, Modesto Irrigation District shares how automating the link between utility inspection and work order changes how maintenance gets done.
Telecom
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Webinar
How Waterloo Fiber redefined speed and accuracy in fiber activation
MAY 12, 2026
In fiber activation, speed only matters if the data behind each step is accurate. In this webinar, Waterloo Fiber joins Camvio and 3-GIS to discuss how they moved away from disconnected handoffs, manual updates, and serviceability guesswork to create a more connected activation workflow.
Telecom
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Webinar
What is the Telecom Domain Network? A look at Esri's newest framework
MARCH 31, 2026
Esri’s Telecom Domain Network (TDN) introduces a new framework for modeling communication networks within the ArcGIS Utility Network. This short session provides a clear, practical overview of the TDN, how it relates to the Utility Network, and how organizations can prepare while continuing to move forward with network modernization.
Telecom
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Webinar
Why data delays cost you customers and how to close the gap
FEBRUARY 26, 2026
Fiber build activity is strong across the industry but take-up rates still lag in many markets. In this on-demand webinar, learn practical ways to turn fiber build progress into real subscriber growth by eliminating readiness blind spots, clarifying team handoffs, and capitalizing on the moment service becomes available.
Telecom
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Webinar
Beyond the build: Turning connected network data into business intelligence
JANUARY 29, 2026
When GIS, OSS, and BSS don’t align, teams lose visibility, decisions take longer, and opportunities for network optimization are missed. Explore how connected network data improves operational visibility and lays the groundwork for more advanced capabilities like digital twins and automation.
Telecom
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Webinar
Stop wasting duct space: Turning buried assets into build-ready paths
JULY 25, 2025
Streamline your duct workflows in 3-GIS | Web with practical tips for visualizing and managing available duct space, planning underground builds more efficiently, and making smarter leasing decisions.
Telecom
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Webinar
Before the trouble ticket: How Windstream Wholesale automates fiber fault localization
JUNE 12, 2025
When every second counts, fiber operators can’t afford delays in detecting and resolving faults. In this on-demand session, experts from Windstream Wholesale, VIAVI, and 3-GIS share how real-time monitoring and GIS are transforming fiber outage response.
Telecom
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Webinar
Real-time network diagramming: Added clarity for complex builds
MAY 22, 2025
Outdated, static network diagrams can slow down builds and cause miscommunication. In this on-demand session we show how real-time diagramming solves this by instantly generating and updating accurate, shareable visuals to keep teams aligned and projects moving.
Telecom
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Webinar
A smarter approach to managing change in live networks
APRIL 29, 2025
Managing change in a live network isn’t easy—but it just got smarter. Catch a first look at Planned Connections, a new capability in 3-GIS | Web that helps teams gain visibility into both planned and active network states—without disrupting operations.
Telecom
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Webinar
Why fiber providers lose deals—and how to stop it
MARCH 27, 2025
Slow, inaccurate fiber proposals can cost businesses valuable deals. This session explores how GIS solutions enhance speed and precision, giving providers a competitive edge. Discover how intelligent GIS identifies opportunities, optimizes resources, and drives conversions.
Telecom
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Webinar
Chasing features or building foundations? The key to network scalability
FEBRUARY 25, 2025
A robust physical network inventory (PNI) solution isn’t just about features—it must handle millions of assets, connections, and updates daily. If your system struggles with scale today, what happens when your network doubles or triples? In this session we explore key strategies for building a solid PNI foundation without compromising long-term efficiency.
Telecom
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Webinar
5 tips for optimizing fiber project execution and oversight
DECEMBER 18, 2024
Delivering more fiber with fewer resources while staying agile and aligned is no easy task. In this on-demand session, presenters cover ways 3-GIS | Web empowers teams to overcome these obstacles with smarter project management strategies.
Telecom
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Webinar
Dude, where's my fibre? Navigating network asset management
NOVEMBER 21, 2024
Efficient management of fibre network assets is essential for optimal service delivery, cost reduction, and enhanced customer satisfaction. In this on-demand session we explore how GIS-based network management systems empower telecom operators to visualise, locate, and manage complex infrastructure in real time.
Telecom
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Webinar
Lighting the path to over 1 million homes: Lumos' fiber scaling strategy
OCTOBER 17, 2024
Service providers face increasing pressure to rapidly expand connectivity. This challenge requires both technical innovation and streamlined operations. To remain competitive, operators must balance speed with service quality, delivering reliable, high-speed connectivity at scale.
Telecom
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Webinar
A digital transformation journey: Harnessing 3-GIS for advanced telecom network management
OCTOBER 9, 2024
Legacy systems often lack the flexibility, scalability, and capabilities needed to handle the increasing complexity of telecom networks today. Oman Broadband showcases their journey of switching to 3-GIS and the transformative results that followed.
Telecom
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Webinar
Modeling Connectivity in 3-GIS | Web - Making the logical network logical
SEPTEMBER 30, 2024
Understanding the logical network is essential for maximizing use of existing infrastructure, planning network expansions, and conducting ongoing network maintenance. Watch this session for tips and tricks on streamlining network connectivity modeling.
Telecom
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Webinar
Unlocking GIS data to combat the telecom skills challenge
JUNE 13, 2024
Telecom teams are balancing growing network operations with limited resources. This webinar explores how GIS data can help address workforce constraints and optimize network management.
Telecom
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Webinar
Leveraging AI and automation to streamline data collection and management
JUNE 12, 2024
Handling vast amounts of data is a daunting task for any telecom network operator, whether deploying new fiber networks or maintaining existing ones. Explore three major data challenges facing the industry and ways to overcome them.
Telecom
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Webinar
Tools and techniques for rapid fault resolution
APRIL 30, 2024
Consistent, efficient, and replicable troubleshooting procedures are essential to maintaining customer satisfaction, optimizing resource allocation, and reducing costs associated with outages. Learn how 3-GIS tools can be used to pinpoint outages both from the office and the field.
Telecom
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Webinar
Are you using your GIS to the fullest?
MARCH 28, 2024
GIS and the spatial insights provided have become crucial to network deployment and ongoing maintenance. During this webinar, we will explore advancements in GIS that continue to facilitate easier data maintenance and ways to use GIS to create a more comprehensive network model.
Telecom
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Webinar
Optimizing your fiber network: 5 essential elements
FEBRUARY 21, 2024
During this on demand session, presenters from Esri and 3-GIS explore how asset management systems optimized for fiber are transforming how telcos run their businesses and the key considerations for implementing one.
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