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Explore telecom and utility management resources

Find practical resources from 3-GIS to learn more about telecom and utility network management. Discover guides, webinars, videos, customer stories, product information, and educational content built to empower the teams planning, building, managing, and maintaining complex infrastructure networks.

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3-GIS | Web Image
Telecom | Product spec sheet 3-GIS | Web JULY 9, 2026 3-GIS | Web brings telecom network data, GIS editing, signal tracing, project tracking, and enterprise collaboration together in one browser-based system.
3-GIS | Web: Enterprise APIs Image
Telecom | Product spec sheet 3-GIS | Web: Enterprise APIs JULY 2, 2026 3-GIS | Web APIs connect telecom network data with the systems and workflows teams rely on, improving interoperability, data transfer, and operational efficiency.
3-GIS | Web: Copper modeling Image
Telecom | Product spec sheet 3-GIS | Web: Copper modeling JULY 2, 2026 3-GIS | Web supports copper and fiber network management in one system, giving teams a clearer view of assets, connectivity, and network changes.
3-GIS | Web: Live deployment Image
Telecom | Product spec sheet 3-GIS | Web: Live deployment JULY 2, 2026 3-GIS | Live, the SaaS offering of 3-GIS | Web, gives teams secure cloud access with managed hosting, updates, backups, and support.
3-GIS | Mobile Image
Telecom | Product spec sheet 3-GIS | Mobile JULY 9, 2026 3-GIS | Mobile gives field teams access to telecom network data from iOS and Android devices, supporting redlines, inspections, outage tracing, and field updates.
3-GIS | Prospector Image
Telecom | Product spec sheet 3-GIS | Prospector JULY 6, 2026 3-GIS | Prospector uses rules-based modeling to generate prescribed fiber routes, estimate costs, compare alternatives, and identify revenue opportunities faster.
3-GIS | Diagramming Image
Telecom | Product spec sheet 3-GIS | Diagramming JULY 6, 2026 3-GIS | Diagramming turns network data into configurable visual outputs, helping teams isolate details, understand connectivity, and communicate network changes more clearly.
3-GIS | Admin Image
Telecom | Product spec sheet 3-GIS | Admin JULY 2, 2026 3-GIS | Admin gives system administrators control over roles, permissions, configurations, and network data rules across the 3-GIS telecom product suite.
3-GIS | SPANS Image
Utilities | Product spec sheet 3-GIS | SPANS JULY 9, 2026 3-GIS | SPANS organizes joint use management with tools for permits, agreements, pole attachments, project records, compliance, and inter-company communication.
3-GIS | MIMS Image
Utilities | Product spec sheet 3-GIS | MIMS JULY 9, 2026 3-GIS | MIMS brings mobile GIS to utility field work, supporting real-time GIS access, inspections, outage response, switch orders, vegetation management, and field updates.
3-GIS | Productivity Image
Utilities | Product spec sheet 3-GIS | Productivity JULY 9, 2026 3-GIS | Productivity simplifies Utility Network editing, analysis, tracing, subnetwork management, and commissioning with guided tasks and automated error checking.
3-GIS | Lifecycle Image
Utilities | Product spec sheet 3-GIS | Lifecycle JULY 2, 2026 3-GIS | Lifecycle manages utility asset records from installation through retirement, supporting data quality, lifecycle tracking, inspections, and operational planning.
Eniig Image
Telecom | Case study Eniig JULY 17, 2019 Disconnected systems made it harder for Eniig to manage fiber network growth. A unified GIS-based approach helped create cleaner records and a stronger foundation for service delivery.
FiberLight Image
Telecom | Case study FiberLight AUGUST 4, 2020 As FiberLight’s network expanded, a stronger GIS-based approach helped teams manage fiber records, understand service availability, and turn network data into revenue insight.
Oman Broadband Image
Telecom | Case study Oman Broadband JANUARY 22, 2025 Oman Broadband brought national fiber rollout into sharper focus with a centralized GIS-based system for managing network data, coordinating teams, and supporting service delivery.
Telecom | Customer spotlight DANC NOVEMBER 16, 2025 The Development Authority of the North Country (DANC) needed a system to support the growth of its open-access telecom network while streamlining recordkeeping and preparing for a full GIS modernization across all services.
Telecom | Customer spotlight Durham OneNet OCTOBER 13, 2025 Durham OneNet, a dark fiber provider leading broadband development in the Region of Durham, needed a system that could support their lean operations while tracking a growing 700-km open-access fiber backbone.
Telecom | Customer spotlight Emerald Broadband DECEMBER 19, 2023 As a rapidly expanding public benefit internet provider, Emerald Broadband required a configurable and accessible network asset management system to deliver fiber service to underserved communities across Lane County, Oregon.
Telecom | Customer spotlight Fingrid NOVEMBER 26, 2025 As operational demands grew, Fingrid Oyj found its legacy system couldn’t deliver the flexibility or security needed for managing a nationwide fiber network. Strict on-premises requirements added further constraints, making it increasingly difficult to document and control the fiber infrastructure powering Finland’s electricity grid.
Telecom | Customer spotlight GasLINE MARCH 24, 2023 With increasing demand, growing infrastructure, and a commitment to quality and reliability, GasLINE requires a solution which supports eliminating inefficiencies in workflow continuity, mitigating the high risk of errors due to manual interfaces, and resolving deficient data transparency to stakeholders.
Telecom | Customer spotlight G.Network MARCH 6, 2024 With major plans to expand its network further across London, G.Network required a clear and consolidate view of its data to enable teams to work more efficiently and reduce manual processes.
Telecom | Customer spotlight Orange Jordan JUNE 19, 2025 Orange Jordan, a leading telecommunications provider in Jordan, offers a wide range of digital and connectivity services to individuals, businesses, and government entities. Faced with the limitations of an aging physical network inventory, they needed a scalable solution to support evolving operational demands.
Telecom | Customer spotlight Tbaytel JUNE 23, 2025 Tbaytel, the largest municipally owned telecom provider in Canada, needed a more integrated approach to manage their growing fiber network. Relying on outdated tools like limited ENE usage and separate CAD systems created inefficiencies and increased risk.
Telecom | Customer spotlight National Network Operator MARCH 12, 2026 A leading North American network operator preparing for a major merger needed a faster, more reliable way to understand and manage its network. With millions of assets and decades of records tied to a legacy system, the team turned to 3-GIS to rapidly establish a cloud-based digital twin and unified system of record.
Telecom | Customer spotlight TDC NET SEPTEMBER 23, 2024 Denmark’s premier telecom operator, TDC NET, needed a way to improve efficiency and accelerate network deployment as it expanded its fibre infrastructure to support continued growth and maintenance.
Telecom | Product spotlight Dark fiber provider DECEMBER 3, 2024 A wholesale dark fiber provider managing over 1,500 route miles needed to consolidate fragmented systems, improve visibility, and create a stronger foundation for future integrations.
Telecom | Product spotlight Major U.S. utility MAY 25, 2023 A major utility needed to migrate decades of asset data into a GIS environment built for cleaner records, stronger analysis, and more reliable utility network operations.
Telecom | Product spotlight Technology giant FEBRUARY 26, 2025 A global fiber infrastructure provider needed to replace fragmented network systems with a scalable GIS foundation for cleaner data, better visibility, and more consistent operations.
Utilities | eBook How to avoid inspection failures in utility operations MARCH 17, 2026 Utility inspections break down when field teams are working from incomplete or unreliable data. This guide walks through ways to reduce inspection failures before they reach the field.
Utilities | eBook The top 4 must-haves for Utility Network extensions JANUARY 29, 2026 Extending the Esri Utility Network takes more than custom code. This guide outlines key requirements for building extensions that protect data quality, performance, and long-term usability.
Telecom | eBook How a Tier 1 communications service provider accelerated deployment by 10x NOVEMBER 21, 2024 Fiber deployment moves faster when network data moves with it. This eBook looks at how one Tier 1 CSP reduced delays, connected teams, and accelerated deployment by 10x.
Telecom | eBook Is versioning the best option? MAY 6, 2025 Versioning is not the right answer for every GIS workflow. This eBook looks at where versioning fits, where it creates friction, and what teams should consider before committing.
Telecom | eBook The impactful role of data migration in telecom SEPTEMBER 26, 2023 Telecom data migration is not just a system move. This eBook looks at how cleaner records, stronger planning, and better governance can shape network operations long after migration.
Telecom | eBook Modernizing your fiber network management strategy MARCH 6, 2024 Legacy network management systems can limit the workflows operators need next. This eBook walks through what to consider when moving from ENE to a more flexible GIS-based environment.
Telecom | eBook State of fiber management 2024-2025 JANUARY 14, 2025 This 2024–2025 industry report looks at how fiber management is changing as operators work to build faster, improve data quality, and connect network information across teams and systems.
What's new in 3-GIS | Web: Lio 1 release overview Image
Telecom | Webinar What's new in 3-GIS | Web: Lio 1 release overview JUNE 11, 2026 The Lio 1 release of 3-GIS | Web introduces updates designed to make everyday tasks clearer, more intuitive, and easier to navigate, from the interface and map tools to connectivity workflows, signal tracing, and field inspection activity. Join the 3-GIS product team for a walkthrough.
Turning inspections into action: Closing the gap between documentation and repair Image
Utilities | Webinar Turning inspections into action: Closing the gap between documentation and repair MAY 13, 2026 Even when defects are recorded and reports filed, repairs can still fall through the cracks, turning preventable failures into emergency calls. In this session, Modesto Irrigation District shares how automating the link between utility inspection and work order changes how maintenance gets done.
How Waterloo Fiber redefined speed and accuracy in fiber activation Image
Telecom | Webinar How Waterloo Fiber redefined speed and accuracy in fiber activation MAY 12, 2026 In fiber activation, speed only matters if the data behind each step is accurate. In this webinar, Waterloo Fiber joins Camvio and 3-GIS to discuss how they moved away from disconnected handoffs, manual updates, and serviceability guesswork to create a more connected activation workflow.
What is the Telecom Domain Network? A look at Esri's newest framework Image
Telecom | Webinar What is the Telecom Domain Network? A look at Esri's newest framework MARCH 31, 2026 Esri’s Telecom Domain Network (TDN) introduces a new framework for modeling communication networks within the ArcGIS Utility Network. This short session provides a clear, practical overview of the TDN, how it relates to the Utility Network, and how organizations can prepare while continuing to move forward with network modernization.
Why data delays cost you customers and how to close the gap Image
Telecom | Webinar Why data delays cost you customers and how to close the gap FEBRUARY 26, 2026 Fiber build activity is strong across the industry but take-up rates still lag in many markets. In this on-demand webinar, learn practical ways to turn fiber build progress into real subscriber growth by eliminating readiness blind spots, clarifying team handoffs, and capitalizing on the moment service becomes available.
Beyond the build: Turning connected network data into business intelligence Image
Telecom | Webinar Beyond the build: Turning connected network data into business intelligence JANUARY 29, 2026 When GIS, OSS, and BSS don’t align, teams lose visibility, decisions take longer, and opportunities for network optimization are missed. Explore how connected network data improves operational visibility and lays the groundwork for more advanced capabilities like digital twins and automation.
Stop wasting duct space: Turning buried assets into build-ready paths Image
Telecom | Webinar Stop wasting duct space: Turning buried assets into build-ready paths JULY 25, 2025 Streamline your duct workflows in 3-GIS | Web with practical tips for visualizing and managing available duct space, planning underground builds more efficiently, and making smarter leasing decisions.
Before the trouble ticket: How Windstream Wholesale automates fiber fault localization Image
Telecom | Webinar Before the trouble ticket: How Windstream Wholesale automates fiber fault localization JUNE 12, 2025 When every second counts, fiber operators can’t afford delays in detecting and resolving faults. In this on-demand session, experts from Windstream Wholesale, VIAVI, and 3-GIS share how real-time monitoring and GIS are transforming fiber outage response.
Real-time network diagramming: Added clarity for complex builds Image
Telecom | Webinar Real-time network diagramming: Added clarity for complex builds MAY 22, 2025 Outdated, static network diagrams can slow down builds and cause miscommunication. In this on-demand session we show how real-time diagramming solves this by instantly generating and updating accurate, shareable visuals to keep teams aligned and projects moving.
A smarter approach to managing change in live networks Image
Telecom | Webinar A smarter approach to managing change in live networks APRIL 29, 2025 Managing change in a live network isn’t easy—but it just got smarter. Catch a first look at Planned Connections, a new capability in 3-GIS | Web that helps teams gain visibility into both planned and active network states—without disrupting operations.
Why fiber providers lose deals—and how to stop it Image
Telecom | Webinar Why fiber providers lose deals—and how to stop it MARCH 27, 2025 Slow, inaccurate fiber proposals can cost businesses valuable deals. This session explores how GIS solutions enhance speed and precision, giving providers a competitive edge. Discover how intelligent GIS identifies opportunities, optimizes resources, and drives conversions.
Chasing features or building foundations? The key to network scalability Image
Telecom | Webinar Chasing features or building foundations? The key to network scalability FEBRUARY 25, 2025 A robust physical network inventory (PNI) solution isn’t just about features—it must handle millions of assets, connections, and updates daily. If your system struggles with scale today, what happens when your network doubles or triples? In this session we explore key strategies for building a solid PNI foundation without compromising long-term efficiency.
5 tips for optimizing fiber project execution and oversight Image
Telecom | Webinar 5 tips for optimizing fiber project execution and oversight DECEMBER 18, 2024 Delivering more fiber with fewer resources while staying agile and aligned is no easy task. In this on-demand session, presenters cover ways 3-GIS | Web empowers teams to overcome these obstacles with smarter project management strategies.
Dude, where's my fibre? Navigating network asset management Image
Telecom | Webinar Dude, where's my fibre? Navigating network asset management NOVEMBER 21, 2024 Efficient management of fibre network assets is essential for optimal service delivery, cost reduction, and enhanced customer satisfaction. In this on-demand session we explore how GIS-based network management systems empower telecom operators to visualise, locate, and manage complex infrastructure in real time.
Lighting the path to over 1 million homes: Lumos' fiber scaling strategy Image
Telecom | Webinar Lighting the path to over 1 million homes: Lumos' fiber scaling strategy OCTOBER 17, 2024 Service providers face increasing pressure to rapidly expand connectivity. This challenge requires both technical innovation and streamlined operations. To remain competitive, operators must balance speed with service quality, delivering reliable, high-speed connectivity at scale.
A digital transformation journey: Harnessing 3-GIS for advanced telecom network management Image
Telecom | Webinar A digital transformation journey: Harnessing 3-GIS for advanced telecom network management OCTOBER 9, 2024 Legacy systems often lack the flexibility, scalability, and capabilities needed to handle the increasing complexity of telecom networks today. Oman Broadband showcases their journey of switching to 3-GIS and the transformative results that followed.
Modeling Connectivity in 3-GIS | Web - Making the logical network logical Image
Telecom | Webinar Modeling Connectivity in 3-GIS | Web - Making the logical network logical SEPTEMBER 30, 2024 Understanding the logical network is essential for maximizing use of existing infrastructure, planning network expansions, and conducting ongoing network maintenance. Watch this session for tips and tricks on streamlining network connectivity modeling.
Unlocking GIS data to combat the telecom skills challenge Image
Telecom | Webinar Unlocking GIS data to combat the telecom skills challenge JUNE 13, 2024 Telecom teams are balancing growing network operations with limited resources. This webinar explores how GIS data can help address workforce constraints and optimize network management.
Leveraging AI and automation to streamline data collection and management Image
Telecom | Webinar Leveraging AI and automation to streamline data collection and management JUNE 12, 2024 Handling vast amounts of data is a daunting task for any telecom network operator, whether deploying new fiber networks or maintaining existing ones. Explore three major data challenges facing the industry and ways to overcome them.
Tools and techniques for rapid fault resolution Image
Telecom | Webinar Tools and techniques for rapid fault resolution APRIL 30, 2024 Consistent, efficient, and replicable troubleshooting procedures are essential to maintaining customer satisfaction, optimizing resource allocation, and reducing costs associated with outages. Learn how 3-GIS tools can be used to pinpoint outages both from the office and the field.
Are you using your GIS to the fullest? Image
Telecom | Webinar Are you using your GIS to the fullest? MARCH 28, 2024 GIS and the spatial insights provided have become crucial to network deployment and ongoing maintenance. During this webinar, we will explore advancements in GIS that continue to facilitate easier data maintenance and ways to use GIS to create a more comprehensive network model.
Optimizing your fiber network: 5 essential elements Image
Telecom | Webinar Optimizing your fiber network: 5 essential elements FEBRUARY 21, 2024 During this on demand session, presenters from Esri and 3-GIS explore how asset management systems optimized for fiber are transforming how telcos run their businesses and the key considerations for implementing one.
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