Telecom | Customer spotlight
Fueling energy innovation with fiber transformation
Fingrid Oyj, Finland’s national transmission system operator, is responsible for ensuring the reliable flow of electricity throughout the country. From its base in Helsinki, Fingrid manages the main grid, transmitting electricity from production facilities to industrial and electricity distribution companies.
The company plays a vital role in Finland’s energy system. As a majority state-owned enterprise, its mission is not only to maintain disturbance-free access to electricity but also to safeguard the delicate balance between production and consumption in real time.
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Company: Fingrid
Industry: Electric
Location: Finland
Products used: 3-GIS | Web; 3-GIS | Diagramming
Key challenge: Secure fiber management for critical infrastructure
Key outcome: On-premises deployment, Esri integration, and stronger fiber visibility
Challenge
To maintain and control its extensive electricity transmission network, Fingrid owns and operates a fiber optic network providing essential connectivity to substations and other infrastructure, enabling real-time monitoring and operational control. However, as needs evolved, the limitations of its existing physical network inventory (PNI) system became apparent.
Problem
Fingrid needed a system that could offer flexibility and detailed fiber network management, within a highly secure, closed IT environment requiring a 100% on-premises deployment.
As a result, Fingrid began the process of procuring a new documentation and planning solution for its fiber optic network. The new system had to integrate with Fingrid’s existing network information system, based on Esri’s ArcGIS Pro platform. The solution also needed to be supported by Accenture, Fingrid’s existing support service provider, to ensure smooth integration and ongoing maintenance.
When your network underpins a critical national service, there’s no room for uncertainty. 3-GIS equips us with the confidence that our fiber data is accurate, secure, and ready to support real-time decision-making across the grid.
Solution
Working alongside Esri Finland, Fingrid chose 3-GIS | Web, enabling improved documentation,
planning, and reporting capabilities. Migrating existing fiber data ensures the continued support of its existing fiber infrastructure with precision, reliability, and resilience, supporting the broader mission of fulfilling its energy requirements into the future. Hosted entirely within Fingrid’s infrastructure, the system operates in compliance with strict security policies.
The Esri integration provides a unified environment for managing both electricity and fiber networks. While the ArcGIS Utility Network continues to support Fingrid’s core mission of maintaining the national grid, 3-GIS now underpins the management of the fiber optic infrastructure that enables secure and reliable operation of that grid.
Why they chose 3-GIS
- On-premises hosting
- Data security
- Esri-based
- Dynamic diagramming





