Best network management software FAQs

We want to clear things up. Check out some of the questions we get asked most often about the best network management software, our product and service offerings. Have a different question? Contact us and one of our team members will get back to you.


Does 3-GIS run regular security tests on customer's data stored in the cloud?

We have daily reporting from evident IO which analyses logs from our cloud-computing vendor and notifies us if we have any violations of their best practices. Current cloud-computing is provided by Amazon Web Services (AWS).

What practices does 3-GIS implement to define roles, responsibilities, and authorization?

From 3-GIS | Admin console, the application is configured to manage permissions with user groups, user roles, and edit protections. Some of the configurations an admin can make:

  • Reduce the complexity of access management as the number of users grow
  • Reduce user access to mitigate risk for data corruption
  • Assign permissions based on change in responsibility
  • Update permissions for multiple users
  • Create groups that relate to job functions
  • Manage group membership to assign permissions

What is the disaster recovery strategy?

3-GIS backs up hosted customer data daily. For on-premise customers, we suggest an internal backup plan to mitigate risks of data loss.

Who is considered the "owner of the data"?

3-GIS customers retain full ownership and control of the content they store on the cloud platform. Cloud platform providers will not view, use or move customer content unless authorized by 3-GIS.

Does 3-GIS handle data with other systems?

Yes. 3-GIS has been integrated with dozens of applications. Natively, 3-GIS | Web has the ability to ingest data from an Esri Rest endpoint, and additional resources can be brought into the 3-GIS workspace.

What types of outputs does 3-GIS offer?

3-GIS provides the data needed to quickly and more efficiently run the business through a variety of outputs, such as, but not limited to:

  • Construction prints
  • Bill of materials
  • Schematics
  • Data output (KMZ, CSV, shapefile, file geodatabase)
  • Various reports
  • Fiber availability
  • Dimension lines
  • Feature statistics

What types of data can be imported directly into 3-GIS | Web?

The following data types can be imported using the 3-GIS import feature:

  • File GDB
  • Shapefile
  • CSV
  • KML
  • KMZ

The following data types can be imported/loaded through standard Esri data conversion and loading tools via hosted server access:

  • File GDB
  • Shapefile
  • CSV
  • KML
  • KMZ
  • XML Workspace Doc
  • DWG
  • DGN

Can data be egressed from 3-GIS | Web?

Data can be exported from the application in KMZ, CSV, shapefile, or file geodatabase formats. We can also give customers access to a database file through secure FTP locations.

Is it possible to input a base map of imagery or road map for reference?

Any number of sources can be loaded into the system. The user has a drop down menu for selecting from these predefined sources which ones they want to load into each view. Additionally, if a URL is known the user has the ability to pull in that data on the fly.

Users have access to any public Esri base map using 3-GIS | Web. Any map service or image service that is available via Esri REST can be referenced.

Current popular out of the box base maps include the following:

  • Esri World Imagery
  • Esri Streets
  • Esri World Topographic

What is data democratization?

Data democratization is the process of making digital information accessible to the all user of information systems, without requiring the involvement of IT.

How is GIS used to manage fiber networks?

Geographic Information Systems (GIS) is a technology that allows users to capture, store, manipulate, analyze, manage, and present spatial or geographical data. In the context of fiber optic networks, GIS can be used to manage and visualize the network infrastructure, including the location of fiber optic cables, fiber optic splices and repeaters, and other network components. This can help network operators to plan and design their networks more efficiently, as well as to troubleshoot and maintain their networks. Additionally, GIS can be used to integrate network data with other spatial data, such as topographical maps and demographic information, to gain a better understanding of the network and its surroundings.