Frequently asked questions

We have daily reporting from evident IO which analyses logs from our cloud-computing vendor and notifies us if we have any violations of their best practices. Current cloud-computing is provided by Amazon Web Services (AWS).

From 3-GIS | Admin console, the application is configured to manage permissions with user groups, user roles, and edit protections. Some of the configurations an admin can make:

• Reduce the complexity of access management as the number of users grow
• Reduce user access to mitigate risk for data corruption
• Assign permissions based on change in responsibility
• Update permissions for multiple users
• Create groups that relate to job functions
• Manage group membership to assign permissions

3-GIS backs up hosted customer data daily. For on-premise customers, we suggest an internal backup plan to mitigate risks of data loss.

3-GIS customers retain full ownership and control of the content they store on the cloud platform. Cloud platform providers will not view, use or move customer content unless authorized by 3-GIS.

Yes. 3-GIS has been integrated with dozens of applications. Natively, 3-GIS | Web has the ability to ingest data from an Esri Rest endpoint, and additional resources can be brought into the 3-GIS workspace.

3-GIS provides the data needed to quickly and more efficiently run the business through a variety of outputs, such as, but not limited to:

• Construction prints
• Bill of materials
• Schematics
• Data output (KMZ, CSV, shapefile, file geodatabase)
• Various reports
• Fiber availability
• Dimension lines
• Feature statistics

The following data types can be imported using the 3-GIS import feature:

• File GDB
• Shapefile
• CSV
• KML
• KMZ

The following data types can be imported/loaded through standard Esri data conversion and loading tools via hosted server access:

• File GDB
• Shapefile
• CSV
• KML
• KMZ
• XML Workspace Doc
• DWG
• DGN

Data can be exported from the application in KMZ, CSV, shapefile, or file geodatabase formats. We can also give customers access to a database file through secure FTP locations.

Any number of sources can be loaded into the system. The user has a drop down menu for selecting from these predefined sources which ones they want to load into each view. Additionally, if a URL is known the user has the ability to pull in that data on the fly.

Users have access to any public Esri base map using 3-GIS | Web. Any map service or image service that is available via Esri REST can be referenced.

Current popular out of the box base maps include the following:

• Esri World Imagery
• Esri Streets
• Esri World Topographic

Data democratization is the process of making digital information accessible to the all user of information systems, without requiring the involvement of IT.